Vetail Terms & User Agreement

Vetail develops online and digital services that provide information services and online shopping for customers, partners and the public. Vetail owns online services such as Websites and Applications and always respects the privacy rights of all users. While you can use the online services without disclosing personal information, for online shopping and benefits, you are required to disclose personal information such as name, registration number, telephone number, email, and home address in accordance with the terms and conditions contained in the Privacy Policy. You are required to accept and comply with the terms and conditions set out in this Privacy Policy.

1. Introduction to Privacy Policy

1.1. Vetail values your personal information. Vetail will comply with applicable personal information security laws.

1.2. Vetail will collect your personal information (as defined in the Terms of Service) while you are using Vetail's services.

1.3. This Privacy Policy is intended to inform you of Vetail's practices. Vetail will collect, use, and disclose information in accordance with this Privacy Policy.

1.4. It is important that you read the policies set out by Vetail, especially the Privacy Policy, to be aware of how data is collected and how personal information is used.

1.5. By clicking or checking 'Register', you acknowledge that you have read and understood Vetail's Privacy Policy and consent to the collection and processing of personal information.

1.6.Vetail may change the Privacy Policy from time to time. Any changes will be announced to users in advance.

1.7. The Privacy Policy also applies to other statements, contracts and agreements and does not override the collection, use and disclosure of data unless otherwise specified by Vetail.

1.8. You can access the Website without disclosing your personal details. However, you must register to use the Services. If you have any comments, suggestions or complaints regarding your personal information, you can contact the Hotline number.

2. Personal information collected from you

2.1. Personal data means information about an individual, whether or not it is recorded in a specific and clear manner in a written document.

2.2.Vetail will collect the following information from you: a. Personally identifiable information such as your name, date of birth and gender b. Contact information such as billing, shipping address, email and phone number c. Financial information such as bank accounts and payment details d. Payment details you make, details of products and services you purchase from Vetail e. Technical information such as IP Address, login information, browser type, time and locationl configuration f. Personal information such as usernames and passwords, orders or orders placed, interests, suggestions and survey responses g. Information such as access to information, products and services h. Marketing and communications information such as satisfaction when receiving information from Vetail

2.3. Vetail receives your personal information when you use any of the services in the following cases: a. When you sign up for an account or membership b. When you sign up for any service or order any product c. When you contact us through Customer Service

2.4. You must not provide false or misleading personal information. You must notify us of any updates or changes to your personal information. Vetail reserves the right to request that you provide documentation to verify your personal information as part of the verification process.

2.5. Vetail will collect your personal information when you voluntarily consent to provide your personal information to Vetail. However, if you choose not to provide your personal information to Vetail or later revoke your consent to use your personal information, Vetail will not perform the Services.

2.6. You may log into the System and update your personal information and submit it to Vetail at any time as described below.

3. Use and Disclosure of Personal Information

3.1. Vetail uses and discloses the personal information collected from you for the following purposes: a. To process whether Vetail has shipped the products you ordered b. To process the payment you made by Vetail's agent c. To provide Vetail with personal information to service providers to deliver the products you purchased to you d. To monitor and support the delivery status of products sold to you by Vetail e. To verify the accuracy of the information f. To confirm a payment you make online

3.2. Vetail may, as an exception, disclose personal information for law enforcement purposes, to comply with legal requirements and requests, if necessary.

4. Retention of personal information

4.1.Vetail will retain your personal information for as long as required by law.

4.2 The purpose of collecting and maintaining personal information is to provide you with better and more efficient services that are tailored to your needs.